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Sewerking

@ Sewerking @sh.itjust.works

Posts
1
Comments
9
Joined
2 yr. ago

  • Newly built PC deadlocking out of the box.

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  • Update on this since it's been a while:

    The problem was somewhere along the lines of how c states interacts with the CPU. I disabled C states and the locking up issue stopped. I can't imagine that it's going to impact my power bill too much but at least the PC works now.

  • Newly built PC deadlocking out of the box.

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  • It also helps to know that my Windows 10 was booted from a SATA connection, but my Linux was booted from an M2 connection. So it's not that either.

  • Newly built PC deadlocking out of the box.

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  • Monitors freeze up.

    Could be something similar based on what you described. That sounds like the same symptoms.

    Win 10 and Mint were on different drives and both SSDs, yeah.

  • Newly built PC deadlocking out of the box.

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  • PSU should be able to handle it, it's an 850 watt and the calculator says I should be hovering around 560 watts with no over clocking.

    Memory test from windows said the cards were fine.

    GPU heat is around 35C

    CPU heat maxed out around 45C

  • Newly built PC deadlocking out of the box.

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  • In my most embarrassing moment here, the GPU being bad was how a redditor interpreted the error as reading this language is far above my pay grade and I trusted reddit for that part.

    However that's why I'm here too, to get more thoughts from a community that I've known to be more tech savvy than not. It seems that it's pointing towards a CPU issue more than a GPU issue, but I also have a lot more tests to run thanks to the advice I've been given here. I thought I was at a dead end really but I should be able to get to a better conclusion after using these troubleshooting methods.

  • Newly built PC deadlocking out of the box.

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  • What are the conditions at the time of the crash? Are you actively using it? Is the screen blank, or frozen showing the last activity? Does this occur every time the computer is on, or intermittently? Does it happen in both Windows and Linux? Does it happen if you boot a live OS and leave that running for awhile? Have you done any SMART checks?

    Both when actively using it and leaving it idle when I'm away doing anything else.

    The screen freezes the last shown image on it.

    Every time the computer is on it will eventually freeze.

    Yes both windows and Linux.

    Haven't tried booting a live OS.

    It's likely not an SSD issue because I have booted from two different ssds.

    Just to further clarify the symptoms, is it true that the following all appear to stop working at the same time?

    Video out

    Audio out

    Mouse in

    Keyboard in

    Yes all of these stop working simultaneously.

    Mouse and keyboard are both wired connections. And are still receiving power after the crash.

    Headphones are wireless.

    My next test is booting with no GPU and as barebones as possible, but as others have pointed out in the comments here it seems like it's more of a CPU issue than not based on the error thrown, but this will at least give solid evidence of that being the case.

    I also have to run OCCT as others have pointed out as well. Hopefully those tests aren't interrupted by the crash.

  • Newly built PC deadlocking out of the box.

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  • To my uninitiated understanding of advanced setups for computers, is there any recommended documentation for setting up the correct voltages for specific parts that isn't just running the automatic settings? I was under the impression that it was fairly plug and play so if the voltages are wrong from the get go then that might significantly contribute to the problem.

  • Newly built PC deadlocking out of the box.

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  • Sorry about the semantics of the issue. It was my regurgitation of what I looked up and what seemed to fit the issue the best rather than "crash" which seems too vague.

    I'll try using the igpu or a really old GPU since those are all I have on hand. Stress isn't really needed since it locks up while idle. Temps are fine and it just crashes regardless of what I'm doing. I've had it crash when I run a command on the terminal; I've had it crash when I open Firefox; I've had it crash when it's hibernating.

  • Buildapc @lemmy.world
    Sewerking @sh.itjust.works

    Newly built PC deadlocking out of the box.