All managers make mistakes; good managers acknowledge and repair

"There is a crack in everything. That’s how the light gets in.” — Leonard Cohen

Let me tell you something that will happen after you become a manager: you’re going to mess up. A lot. You’ll give feedback that lands wrong and crushes someone’s confidence. You’ll make a decision that seems logical but turns out to be completely misguided. You’ll forget that important thing you promised to do for someone on your team. You’ll lose your temper in a meeting when you should have stayed calm.

The real question isn’t whether you’ll make mistakes; it’s what you do after.