See all this is fine for someone with good experience in git. They know how to solve the screw up. But wih junior devs, who don't know much about it, they will just get confused and stuck. And one of the senior has to involve and help them solve. This is just annoying because these can be avoided very easily. Until they understand the pattern of how everyone operates with git, it just creates issues.
To me first time causing this issue is completely fine. I will personally sit with them and explain then what went wrong and how to recover. Most of them will repeat it again, act clueless and talk like they are seeing this for the first time in their life. That is the difficult part to me.
May be I'm just old school, and a grumpy old person, even though I'm not that aged.
That is a very weird setup. I have no clue why that flow is needed in the first place. Branches should be something disposable easily. What was the logic behind the setup? Any idea?