They just want it to he addictive so that people use it a bunch. Then they try to sell enterprise level versions to companies they can say look how much people use it, it must be because it is so useful
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Is Grok the dumbest AI?
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Not necessarily. If it answers you question and go go about your day, that's not as good for Microsoft user numbers/engagement.
They probably want it to just barely get you exactly what you need to keep you on the edge. Once they start training models for user engagement the enshitification will begin