Exactly, it's a tool. It's potentially useful, in certain situations, but I'll be the one deciding if I want it at all, if it's useful and what it's useful for, not some company. If they tell me to use a table saw to clean my teeth, I'm going to tell them to go fuck themselves. Nothing wrong with table saws, but fuck any company that tells me what I ought to be using a table saw for.
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This is FUD. Dell workstation class laptops are absolutely designed for running at full power with the lid closed (and for use with a docking station, in fact). That's why it's called a "workstation". Business class laptops are a totally different beast than consumer-grade/"gaming" laptops. They are typically quite durable, quite tolerant, and quite repairable. Exceptions, obviously, exist, and we don't know the exact model OP is talking about, but there's no reason to assume they will have any issues running it as intended.
I run several old consumer grade laptops as light servers, permanently closed, and they've been perfectly fine for years.