A lot of "reasonable consumers" got a nasty shock when Sony revoked their licences to content that they "purchased". That's really the true problem here. Nobody hates Steam for using a similar system, because they never revoke licences. I can even still re-download and play games that have been de-listed or taken down. Disappearing purchases is a big problem, it's completely lost value for the consumer and free money for the business. One step removed from a scam.
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Yeah, this is one of the huge benefits of open source. Someone can just fork Paint.Net and make it Linux-compatible; zero work from the original developer, and everyone benefits. Instead, it's a walled garden because that kind of behaviour was considered "stealing"; and then they have the nerve to complain about the workload after shutting everyone out. Like, yeah, that's what happens if you try and do everything internally; it means you actually have to do everything yourself.