Infrastructure nerd, gamer, and Lemmy.ca maintainer
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Disposing of failed HDDs
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Disposing of failed HDDs
Are you providing a support contract long term? Are you backed by multiple people in case you're away and their business is down? I say this more figuratively than specifically you, this could also apply to their internal IT guy who wants to do this.
I'd strongly suggest deferring to a local business IT services company, unless you're an active partner in the business. They should find a company they are comfortable with and trust, then use the products they recommend and are comfortable with.