USA, I usually take a day or two at a time, either when I'm sick or I have a doctor's appointment.I get 40 hours of PTO per year and both sick and vacation come from the same pool, sick days count as "points" though and you get 3 points in a 6 month period, exceeding that is termination.Unpaid time off isn't an option until you run out of PTO.
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It's the British equivalent.In the US people dial 911, in the UK it's 999