My A1 Mini damaged 2 plates the stock textured and high temp smooth, when I first got it by freezing and locking up. A firmware up date has appeared to have fixed the issue. It's been a year since it last happened, but I still don't fully trust it anymore. Bambu makes decent hardware, poor software, and has dubious business practices.
On the other hand, my 7 year old Prusa Mk3s has never had an issue that wasn't directly traceable to me. Even after converting it to run Klipper, it's still every bit as solid and a tank that might not be quite as fast the Mini, (though Klipper and the input shaping has pushed the print speeds to over 100mm/sec), it's the printer I trust to still be using 10 years from now.
It wasn't about the lines. It was always about the switches. And while they are no longer actual hardware, but rather software, those are still the what makes phones work.